CCTS can precisely simulate complicated calls within your IVR application.
Thanks to the innovative design of its software, you can quickly adapt the system to the voice applications of your IVR. The ACULAB Prosody Platform controls your voice application by sending DTMF signals or by means of voice response.
Running CCTS to eliminate faults in IVR systems is no trouble at all, and it uses criteria which can be repeated at any time. It can indicate limited resources with great transparency by means of mass test-cases. You can test whether the defined setting on your IVR application will give you the results you want, and measure its response times.